Advanced Meter Public Process
We host several outreach events to provide an opportunity for members of the community to learn more about the Advanced Meter project.
- Advanced Meter Policy Updates
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The Advanced Meter project includes updating existing utility policies, and in some cases, creating new policies. Policy recommendations are bought to the Public Utility Board for approval. As policy updates or new policies are brought forward, we will provide the drafts here for public review. If you have a question or comment about any of the draft policies, please submit using this form. Submissions are reviewed by our staff regularly.
Policy discussions:
- Program policies overview – May 13, 2020
- Program policies update and prepay overview – May 27, 2020
- Program policies discussion: Opt-out and customer side repairs – June 10, 2020
- Program and policies update – July 21, 2020
- Program, meter installation vendor, and customer side repairs update – Aug. 12, 2020
- Program policies: Draft Opt-Out Policy – Sept. 11, 2019
Approved policies:
- Adopted Water Service Line Grant and Loan Program
- Adopted Tacoma Municipal Code Revisions (December 2020)
- Adopted Tacoma Municipal Code Revisions (September 2020)
- Adopted Customer Service Policy Revisions
- Adopted Revisions to Tacoma Power Staff Procedures
- Adopted Advanced Metering Customer Side Repair Policy
- Adopted Water Customer Service Policy Revisions
- Adopted Utility Privacy Policy
Public Utility Board Meetings
View agendas and minutes from the Public Utility Board Meetings online.
Advanced Meter Presentations
- Advanced Meter Program Update – Feb. 10, 2021
- Advanced Meter Program and Policies Update – July 21, 2020
- Advanced Meter Communications update – June 24, 2020
- Advanced Meter Program Update – March 3, 2020
- Advanced Meter Program Update – Feb. 26, 2020
- Advanced Data Analytics – Aug. 14, 2019
- Customer Portal – July 10, 2019
- Remote Connect & Disconnect – June 26, 2019
- Utility Digital Transformation & The Advanced Meter Project – Communications & Outreach Update – March 27, 2019
- Cybersecurity and Data Privacy of Advanced Metering Infrastructure (AMI) – Feb. 13, 2019
- Advanced Metering Infrastructure (AMI) Program Update – Jan. 23, 2019
- Advanced Meters Communications and Outreach – Jan. 23, 2019
- Advanced Metering Infrastructure (AMI) Program Update – Jan. 9, 2019
Neighborhood Council Meetings
- April 10, 2019 – New Tacoma Neighborhood Council – Tacoma Municipal Building
- May 2, 2019 – Central Neighborhood Council – Tacoma Nature Center
- June 3, 2019 – North End Neighborhood Council
- June 17, 2019. – South End Neighborhood Council
- June 19, 2019 – South Tacoma Neighborhood Council
- Nov. 21, 2019 – Northeast Neighborhood Council
- Jan. 12, 2020 – West End Neighborhood Council
- June 18, 2020 – Northeast Neighborhood Council
City Council Meetings
- March 22, 2019- City of Fircrest
- April 12, 2019 – City of Lakewood
- May 13, 2019 – City of University Place
Other Community Meetings
- March 13, 2019 – Dometop Neighborhood Block Group
- Aug. 14, 2019 – Sunrise Rotary Club (members and invited guests only)
- Oct. 15, 2019 – Tacoma Narrows Block Group