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Online bill pay through MyAccount and TPU Pay Boxes will be unavailable beginning Friday, 12/6 at 6 p.m. through Saturday, 12/7 at 6 p.m. View available payment methods.

Portfolio Manager

The Energy Star Portfolio Manager helps businesses measure and track their power and water consumption against other similar businesses across the country. We are proud to partner with Energy Star to offer you this service.

We will initially upload up to 24 months of historical monthly billing consumption data for any non-residential Tacoma Power and Tacoma Water business account(s) to the Portfolio Manager system. After we’ve uploaded the historical data, we will continue to upload new data each billing cycle.

Are you looking for more information about the new Washington Clean Buildings Act? Click here to learn more about this law.

Using Portfolio Manager 

You will need the following account information to use this tool:

  • Account number(s) you would like to track.
  • Meter number(s) for each meter’s consumption you want to track.
  • The email address for the primary account contact.
  • Your TPU business partner number.

You can find your account information at mytpu.org/myaccount. If you don’t already have an account, you will need to create one.

How to Find Your Business Partner Number:

  • Visit mytpu.org/myaccount.
  • Log in to your account.
  • Click on Profile in the left navigation.
  • Select My Profile in the left navigation.
  • Your Business Partner Number appears at the top of the profile information, just above the address.
View our guide for step-by-step instructions

Email questions about your TPU account to myconsumption@cityoftacoma.org.

Getting Started
  1. Create an Energy Star Portfolio Manager Account.
  2. Connect your account with the TPU MyConsumption Account.
  3. Add building information.
  4. Add meter information to the building.
  5. Share meter(s) with TPU.

View our detailed step-by-step guide.

Still have questions? Contact myconsumption@cityoftacoma.org.

Set Up Your Portfolio Manager Account

Before we can share consumption data with your meters, please set up your Portfolio Manager account with your username and password. You may also want to spend some time learning how you can benefit from its tools.

There are a couple terms you’ll need to know:

  • Energy Star will ask you for Property, in MyAccount we call that your Account Number.
  • Energy Star will ask you for your Account ID, in MyAccount we call that your Business Partner Number.

View our detailed step-by-step guide.

Still have questions? Contact myconsumption@cityoftacoma.org.

Connect With TPU
  1. In Portfolio Manager, click Contacts in the upper right.
  2. Click Add Contact.
  3. Enter “Tacoma Public Utilities” in the Organization field under Find Contact in Portfolio Manager. Click Search.
  4. The search will return results on the right half of the screen. This is the TPU utility account you want to link to the Portfolio Manager. Find TPU MyConsumption in that list and click Connect.
  5. On the Connection Request screen, enter your TPU Business Partner Number. Check the agreement box. Then click Send Connection Request. You should receive a success message on the top of the screen. The connection process takes up to 48 hours. You will not be able to share a property or a meter until the connection has been established.

View our detailed step-by-step guide.

Still have questions? Contact myconsumption@cityoftacoma.org.

 

Share A Property and Meter

Once the property(ies) and meter(s) are set up, and you’ve created a contact for TPU MyConsumption, you’ll need to go to the Sharing Tab and select the properties to share with TPU MyConsumption. Make sure to select the option that says “Set up Data Exchange.”

  1. Select the property to share from the drop-down menu. You will receive a pop-up window to select permissions. Type your account number in the Contract Account field.
  2. Enter all applicable meter numbers and select Full Access for all items.
  3. Enter an uppercase Y in the HistoricalCons field if you wish to have historical consumption (up to 24 months prior).
  4. Scroll down to complete steps for each meter. Select to Share Forward, if desired.
  5. At the bottom, click Apply Selection & Authorize Exchange.
  6. On the Share Your Property(ies) screen, click Share Property(ies) at the bottom to complete the submission.
  7. You’ll see a banner notification that you successfully shared your property(ies) at the top of the Sharing section.
  8. You will receive notification within a few days that your property was accepted for sharing by TPU MyConsumption. Then, you will begin to see consumption against the property and the meters you set up.

View our detailed step-by-step guide.

Still have questions? Contact myconsumption@cityoftacoma.org.

FAQs

Can I add my power and water meter to the same account? 

  • Yes! You can add both the power and water meter to the same account as long as they have the same business partner number.

How do I get my meter data loaded into my portfolio manager account?

  • There are two ways to load your data. You can either set up a data exchange with TPU or you can upload the data using an excel file. If you choose to upload your data via an excel file, use these instructions.

Where do I find my business partner number?

  • You can find this by logging in to your TPU MyAccount. Business partner numbers start with a “4.”

Where do I find my contract account number?

  • You can find this by logging in to your TPU MyAccount. Contract account numbers start with a “1.”

How often will Tacoma Power update my Portfolio Manager account?

  • Accounts are updated shortly after your bill is issued. 

View our detailed step-by-step guide.

Still have questions? Contact myconsumption@cityoftacoma.org.

Additional Links & Resources

Portfolio Manager

The Benefits of Portfolio Manager

Portfolio Manager Training Resource

View our detailed step-by-step guide.

Still have questions? Contact myconsumption@cityoftacoma.org.

Tacoma Power is obligated under State law (RCW 19.27A.170) to maintain records of energy consumption data of all non-residential and qualifying public agency buildings to which it provides service.

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