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We are upgrading our phone system on Monday, March 27 at approximately 4:30 a.m. During this time, our phone lines will be unavailable. We expect the upgrade to be complete well before business hours. Alternate ways to contact our Customer Service team include emailing cservice@cityoftacoma.org or sending a secure request through MyAccount.

Call Before You Dig

Call Before You Dig 1

Grab the phone before you grab your shovel!

Whether you want to plant a tree or install a new sprinkler system, the law requires you to call before digging to avoid damaging utilities.

We will come out and mark underground utility lines in colored paint, free of charge. This will help you avoid cutting into underground utilities, causing harm and incurring costs associated with damage.

Dial 811 or call (800) 424-5555 to schedule an appointment, which must be made two days in advance.

Visit the Utility Notification center for more information and enter your request online.

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