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Contact Us

 

Important Numbers 

Residential Customer Service:
Business Customer Service:   
Phone: 253-502-8600 or
Toll Free: 800-752-6745
Email: cservice@cityoftacoma.org

Phone: 253-502-8606
Email: comsvcs@cityoftacoma.org     


 

 

Report a Power Outage 

253-502-8602

Water Emergencies

Monday - Friday, 8 am - 4:30 pm:
253-502-8384

Weekends and Evenings:
253-502-8344

 

 


Directory


Contact Information

Billing

 

Residential: 253-502-8608

    • Billing Questions
    • Budget Billing
    • Deposits

Business:  253-502-8606

    • Billing Questions
    • Deposits

Consumer Energy Programs (Conservation)

 

Residential: 253-502-8363

Multifamily & Condo: 253-502-8363

Business:  253-502-8619


Directory Assistance

 

253-502-8000

Finance Bids & Contracts

 

Monday – Friday, 8 a.m. – 5 p.m.


Media Inquiries

 

Chris Gleason
253-502-8222


Park Reservations

 

888-226-7688

Payments


Billing Address:
Tacoma Public Utilities
3628 S. 35th St.
Tacoma, WA 98409


Residential: 253-502-8608

      • 24 Hour Automated Payments
      • Late Payments
      • Pay by Phone
      • Payment Assistance

Accounts in Collections: 1-800-616-0166

Business:  253-502-8606

      • Payment Information
      • Late Payments

Permitting


Residential: 253-502-8608

Business:  253-502-8606

 

 Public Records Request

 

Phone: 253-779-7090

Fax: 253-502-8598

Email: tpupdr@cityoftacoma.org


Rental Lights 


253-502-8618

 

Report a Power Outage

 

253-502-8602

 

River Flows & Lake Levels



1-888-502-8690


 Start, Stop or Transfer Service

 

 

Residential: 253-502-8608

Business:  253-502-8606



 

 Tree Trimming or Removal


253-502-8729

 Water Services

 

 Water Conservation:

Emergencies & Maintenance Issues

Monday – Friday, 8 am - 4:30 pm

Weekends and Evenings

Water Permits:  

Monday – Friday, 8 am – 5 pm      

Water Quality:

Monday – Friday, 8 am - 4:30 p.m.

Evenings & Weekends:

Email: WaterQuality@CityofTacoma.org