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Budget Billing
Budget Billing lets you pay a consistent, predictable amount on your utility bill each month. In this program, your monthly payment is based on the previous year’s utility use.
Here’s how we calculate it:
- We total your electricity charges for the past 12 months, divide by 12, and round to the nearest whole dollar.
- We do the same for your water charges.
- We calculate a fixed monthly charge for Solid Waste, Surface Water, and Wastewater utility services, if applicable.
Every 12 months, we recalculate your Budget Billing based on the previous year’s usage. Any debit or credit from your prior cycle is divided by 12 and rolled into your new monthly charge for the next 12 months.
You can enroll in Budget Billing after your current balance is paid.
Frequently Asked Questions
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You can enroll in Budget Billing online through MyAccount. To enroll, do the following:
- Log in to MyAccount
- Select “Enroll” next to “Budget Bill” under the Customer Enrollments section
- Read and accept the terms of agreement for the enrollment
- Select the “Continue” button
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Budget Billing is only available to residential customers with metered service. If you are trying to enroll close to your next billing date and are having trouble, please try again after you’ve received your bill.
If you have an existing payment agreement or there is less than 12 months of usage history for the account, please contact Customer Services at 253-502-8600 or 800-752-6745 to learn about your options. The department is open Monday through Friday from 7:30 a.m. to 5:30 p.m.