Providing safe and reliable drinking water is our highest priority. Stay in the know when there is a water event in your area. Tacoma Water’s event map allows you to easily view and track what’s going on.
This map will help you locate and learn about planned water main flushing and outages in your area.
Sign up for notification about water events happening near your home or business
- Existing MyAccount Users
Login to MyAccount and enroll in water outage notifications by navigating to “Profile” and then “Notifications.” You will see a section labeled “Water Outage” and a drop-down menu that allows you to select to receive notifications via email and/or text message.
- Register for MyAccount
If you are not registered for MyAccount, it is simple to enroll and has many benefits like online payments, paperless billing, and more. To enroll, you will need your TPU account number and the first and last name or business name associated with the account.
- Learn About Planned Water Outages
Planned water outages may occur when Tacoma Water crews need to conduct maintenance or repairs on our water mains or when there is new construction to an area. Before water service is restored after a planned outage, our teams fill and flush the area and test and treat the water to ensure the water you receive continues to be clean and reliable.
After a planned water outage, we recommend waiting a few hours before running your water. If you have waited a few hours and water is still coming out discolored, please run cold water in a bathtub with no aerators.
During regular business hours, Monday through Friday, 8 a.m. to 4:30 p.m.
- For information about water quality, call us at 253-502-8207.
- To report water leaks, meter issues, outages, and emergency turn on/off, call us at 253-502-8384.
Outside of regular business hours:
If you have a water concern or emergency, please call 253-502-8344.