Advanced Meters

Our Advanced Meter Project will provide you with greater control, choice, and convenience. We will update 180,000 electric and 107,000 water meters with modern digital technology that brings many new customer benefits over time, including monthly billing, remote electric service reconnection, more options to control your costs, improved reliability through faster outage and leak detection, and more flexible payment options in a safe and secure way.

Project timeline update

The plan to complete our advanced meter upgrades in 2024 has been delayed due to an unexpected electric meter production issue impacting deliveries. The delay pushes our final meter shipment into 2025. Our meter installation vendor, Tribus, will adjust staffing to manage inventory into the first quarter when we hope to receive our final shipments. If everything goes as planned, they will complete the upgrades by the end of Q1.  

Upgrade Map

The map below shows our team’s estimate of the advanced meter upgrade locations starting in 2021. Click on the arrows in the upper left-hand corner to view the legend. You can also click on the map to see the estimated date ranges for the area assigned. Search your address using the search bar in the upper right-hand corner. If you do not see your area highlighted, that means your meter upgrade is not yet scheduled. The map will be updated regularly, so please check back.

Our experts overlapped the City of Tacoma Equity Index with our meter deployment planning map to balance the installation of advanced meters for equity and efficiency. The Equity Index helped us ensure we were aware of our underserved communities and where low historical infrastructure investment areas exist. The TPU Service Area Equity Map is available on the City webpage.

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