Advanced Meters

Our Advanced Meter Project will provide you with greater control, choice, and convenience. We will update 180,000 electric and 107,000 water meters with modern digital technology that brings many new customer benefits over time, including monthly billing, remote electric service reconnection, more options to control your costs, improved reliability through faster outage and leak detection, and more flexible payment options in a safe and secure way.

Supply chain impacts on advanced electric meters

Tacoma Power is currently experiencing ongoing supply chain issues impacting the availability of advanced electric meters that could affect the timeline for upgrading the remaining service area. These ongoing supply issues result in dwindling stock due to increased material lead times and shipment delays. The supply chain constraints impact all utilities, not just those in the Puget Sound region. We are working to resolve the issues as quickly as possible to ensure the project stays on track to the best of our abilities. We will continue upgrading water meters as planned.

Upgrade Map

The map below shows our team’s estimate of the advanced meter upgrade locations starting in 2021. Click on the arrows in the upper left-hand corner to view the legend. You can also click on the map to see the estimated date ranges for the area assigned. Search your address using the search bar in the upper right-hand corner. If you do not see your area highlighted, that means your meter upgrade is not yet scheduled. The map will be updated regularly, so please check back.

Our experts overlapped the City of Tacoma Equity Index with our meter deployment planning map to balance the installation of advanced meters for equity and efficiency. The Equity Index helped us ensure we were aware of our underserved communities and where low historical infrastructure investment areas exist. The TPU Service Area Equity Map is available on the City webpage.

Would you like to ask a question?

Use the form below to submit a comment about the meter upgrade project. All comments are reviewed by TPU.