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Heat Pump

Why you should upgrade your home with a central heat pump

Money & energy savings: Using a heat pump is an energy-efficient way to both heat and cool your home. Compared to electric resistance heating, such as a furnace or baseboard heaters, a heat pump can reduce your electricity use for heating by 25-50%. That can add up to big savings on your utility bill.

Consistent temps & better air quality: During colder months, a heat pump supplies even and consistent heat while using less electricity than other electric heating options. In the warmer months, the system keeps your home cool and comfortable while also dehumidifying the air. Plus, its built-in air filter helps improve indoor air quality.

Quick install & easy to use: A heat pump uses an outdoor compressor that is connected to a furnace that pushes air through ducts in your home and out of the vents in your rooms. The temperature is controlled by a single thermostat.

Incentives we offer for heat pumps

We offer two incentives to help you pay for a heat pump for your home or multi-family property (up to four units). Choose one of these:

Heat Pump 1

7-year 0% interest loan details

You can get up to a $10,000 loan for a central heat pump (with a monthly loan payment of about $120). If the total project cost exceeds the loan amount, you are responsible for any remaining balance.

Requirements for a 0% interest loan:
  • Your application and project must be pre-approved by Tacoma Power.
  • The home where the heat pump is installed is served by Tacoma Power.
  • The loan applicant owns the home and land.
  • The primary heat source for the home is electric.
  • The loan applicant has a good TPU payment and credit history.
Use a Participating Contractor

A Tacoma Power Participating Contractor must install the heat pump. They are well-trained on all aspects of our program, and will ensure you meet these technical requirements necessary to qualify for the loan:

  • The project must meet local building, electrical, and mechanical codes. Proof of permit is required or projects within the City of Tacoma.
  • Installation must follow the manufacturer’s specifications and be completed by a technician who is trained and certified on the brand and model of equipment installed.
  • The installing technician must also be Performance Tested Comfort Systems certified.
  • More than 90% of the home must be heated by the new heat pump.
  • Only high-efficiency heat pumps may be used, which requires the product to be AHRI certified with a minimum 9.0 HSPF and 14 SEER rating.

See the full list of equipment and installation requirements your contractor is required to follow by clicking here.

Not eligible for a 0% interest loan are:
  • Multi-family properties with 5 or more units
  • New construction properties
  • Do-it-yourself installations
  • Properties that have previously received an incentive from Tacoma Power for a ductless heat pump
Required documents for a 0% interest loan

These are the required documents you’ll need to work with your contractor to complete and submit to Tacoma Power before getting started:

After your project is complete, your contractor will need to submit the following to Tacoma Power:

  • An invoice from your contractor
  • Copies of electrical and mechanical permits
  • Performance Tested Comfort Systems form
  • Heat pump sizing and balance point calculations
  • Bonneville Power Administration approved products form
  • AHRI certificate

Heat Pump 2

Contractor discount details

We’ll cover a portion of the bill from your Tacoma Power Participating Contractor. You can get $1,000 off for a central heat pump.

Requirements for a contractor discount:
  • The home where the heat pump is installed is served by Tacoma Power.
  • The applicant owns the home and land.
Use a Participating Contractor

A Tacoma Power Participating Contractor must install the heat pump. They are well-trained on all aspects of our program, and will ensure you meet these technical requirements necessary to qualify for contractor discount:

  • The project must meet local building, electrical, and mechanical codes. Proof of permit is required or projects within the City of Tacoma.
  • Installation must follow the manufacturer’s specifications and be completed by a technician who is trained and certified on the brand and model of equipment installed.
  • The installing technician must also be Performance Tested Comfort Systems certified.
  • More than 90% of the home must be heated by the new heat pump.
  • Only high-efficiency heat pumps may be used, which requires the product to be AHRI certified with a minimum 9.0 HSPF and 14 SEER rating.

See the full list of equipment and installation requirements your contractor is required to follow by clicking here.

Not eligible for a contractor discount are:
  • Multi-family properties with 5 or more units
  • New construction properties
  • Do-it-yourself installations
  • Properties that have previously received an incentive from Tacoma Power for a ductless heat pump
Required documents for a contractor discount

These are the required documents you’ll need to work with your contractor to complete and submit to Tacoma Power before getting started:

After your project is complete, your contractor will need to submit the following to Tacoma Power:

  • An invoice from your contractor
  • Copies of electrical and mechanical permits
  • Performance Tested Comfort Systems form
  • Heat pump sizing and balance point calculations
  • Bonneville Power Administration approved products form
  • AHRI certificate

How to get started

Residential Incentives 2

Pick a Tacoma Power Participating Contractor (or a few) to give you some bids or your new heating & cooling system.

Not only will Participating Contractors tell you the project cost, they will advise you on the best system for your home and needs — either a central heat pump or a ductless heat pump.

Residential Incentives 1

Once you’ve selected your Participating Contractor and heating & cooling system, you can work together to fill out your project application.

It’s here where you’ll indicate what incentive you want to use — a loan or a contractor discount.

Residential Incentives 4

If you’d like a loan for your project, submit your application to Tacoma Power for pre-approval of your project and incentive. If you’d like a contractor discount, no pre-approval is needed.

Residential Incentives 3

Your Participating Contractor will get to work upgrading your home.

Enjoy the comfort and lower utility bill your new heating & cooling system provides.


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