Payment & Billing Information
Payment Assistance
Learn more about our utility bill assistance programs for customers who qualify, as well as information on local and federal programs, Budget Billing and our Water Grant and Loan program.
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Understanding Your Bill
Your TPU bill contains much more than just the current amount due. It also includes details about your usage, meter readings and other useful information designed to help you conserve energy and water and save money.
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Late Payments
If you are unable to pay your bill on time, we can help. Learn more about payment arrangements, late bills and collections.
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Budget Billing
Budget Billing allows you to pay one consistent and predictable utility payment amount every month. Learn more and enroll today.
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Business Center
We understand that businesses have unique needs, so we have assembled a dedicated team to provide tailored solutions just for businesses.
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Stop/Start Service
Information for residential and commercial customers on how to stop, start or reconnect services.
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Meter Information
Learn where your meters are located, how to read them and ensure they are accessible if our field investigators need to come check to ensure it is working properly.
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Rate Information
Learn about our biennial budget and rates process and view rates for Power, Water, Environmental Services, University Place and Rail.
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