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If you receive a phone call from someone claiming to represent TPU and demanding payment, hang up immediately. As a reminder, TPU will never call, email or make a home visit demanding immediate payment, or request credit card, banking, financial information, or a prepaid card. We will never shut off service without providing written notice at least 7 days in advance.
If you think someone is trying to scam you, contact us at 253-502-8600 Monday through Friday, 7:30 a.m. to 5:30 p.m., to find out if payment is due and report a suspicious call. MyTPU.org/Scams.
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Latest News

Jun14
June 15, 2026

Public Utility Board Spotlight: Board Chair O’Loughlin

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Jan19
January 20, 2026

Celebrating local impact: Metropolitan Development Council wins the 2025 Evergreen Options Grant

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Dec07
December 8, 2025

Cowlitz Hydroelectric Project Inclement Weather Resources

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Dec07
December 8, 2025

Nisqually Hydroelectric Project Inclement Weather Resources

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Nov03
November 4, 2025

Tacoma Water manages a network of over 14,000 fire hydrants

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Aug13
August 14, 2025

Tacoma Power receives top national safety honor

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May28
May 29, 2025

Keri Burchard-Juarez to serve as next Tacoma Water superintendent

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Apr16
April 17, 2025

All City email addresses changing on May 9

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Apr08
April 9, 2025

Obama White House appointee and clean energy leader to serve as Tacoma Public Utility Board Member

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Mar31
April 1, 2025

Tacoma Power to conduct annual siren test at the Cowlitz River Project on April 2

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