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We are upgrading our phone system on Monday, March 27 at approximately 4:30 a.m. During this time, our phone lines will be unavailable. We expect the upgrade to be complete well before business hours. Alternate ways to contact our Customer Service team include emailing cservice@cityoftacoma.org or sending a secure request through MyAccount.

Tacoma Public Utilities

Feb01
February 1, 2023

Tacoma Public Utilities celebrates new authorization of downstream fish passage at the Howard Hanson Dam

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Jan24
January 24, 2023

How JBLM turned 100,000 LEDs into over $2M in incentive payments

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Dec25
December 25, 2022

Physical damage to our substations

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Dec22
December 22, 2022

Eligible TPU customers receive relief funds for COVID-19 past due balances 

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Dec21
December 21, 2022

Tacoma Public Utilities Board Chair Carlos M. Watson appointed to National Public Power Council

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Dec15
December 15, 2022

Preparing our safe, ample water supply for updated regulations 

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Dec08
December 8, 2022

Electrical Grid Safety

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Nov28
November 28, 2022

Updated utility rates for customers approved by Tacoma City Council

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Nov01
November 1, 2022

An old treaty with Canada costs Tacoma Power customers money. It’s time for a new deal.

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Oct27
October 27, 2022

Tacoma Public Utilities Board formally adopts updated rates for customers 

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