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We are upgrading our phone system on Monday, March 27 at approximately 4:30 a.m. During this time, our phone lines will be unavailable. We expect the upgrade to be complete well before business hours. Alternate ways to contact our Customer Service team include emailing cservice@cityoftacoma.org or sending a secure request through MyAccount.

Press Releases

Dec25
December 25, 2022

Physical damage to our substations

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Dec21
December 21, 2022

Tacoma Public Utilities Board Chair Carlos M. Watson appointed to National Public Power Council

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Dec08
December 8, 2022

Electrical Grid Safety

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Oct27
October 27, 2022

Tacoma Public Utilities Board formally adopts updated rates for customers 

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Oct12
October 12, 2022

Local math educator to serve as next Tacoma Public Utility Board member

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Aug30
August 30, 2022

$220M to design and construct a downstream fish passage on Howard Hanson dam benefits TPU customers and the environment

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Jul13
July 13, 2022

Local policy analyst to serve as next Tacoma Public Utility Board member

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Apr26
April 26, 2022

Tacoma Power Recognized as 2022 Tree Line USA Utility by Arbor Day Foundation

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Apr06
April 6, 2022

S&P raises Tacoma Water and the Regional Water Supply System bond ratings to AA+

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Mar31
March 31, 2022

Congressional delegation secures $220 million for fish passage on the Green River, TPU’s primary drinking water source

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