Residential Project Development Process

Supply Chain Impacts on New Service Connections

Tacoma Public Utilities is currently experiencing ongoing supply chain issues that could impact the timelines for new service connections. These ongoing supply issues are resulting in a dwindling stock on hand due to increased material lead times and shipment delays, as well as increased costs for high demand items. We are working on solutions to ensure that construction timelines stay on track to the best of our abilities.

  • The supply chain constraints are not specific to one type of material or affecting just the Puget Sound region.
  • Neighboring utilities are experiencing the same delays.
  • We are seeing a variety of issues coming from our distributers, ranging from contracts being terminated, sellers not following through with already negotiated pricing, significant increases in pricing, and long lead times and extended delivery timelines, sometimes multiple times.
  • We are making every effort to track and communicate material availability to our customers, however, our ability to determine when certain materials will arrive is diminishing.
  • Projects may need to be prioritized based on readiness for service or other factors.
  • We will notify any new applicants if we expect there will be impacts specific to their project.

Residential Project ProcessFollow these steps to apply for a new electrical service installation or alteration of existing service (location, size, type, etc.):

1. Complete the online Electric Service Application in Accela. During the application process, submit the following documents:

  • Roadway designs
  • Electronic AutoCAD civil and site plans
  • Voltage and electrical load requirements
  • Joint trench participants

Tacoma Power’s New Services Engineering group will review plans, make a site visit, prepare the design and agreement, and calculate the project cost and engineering deposit. For general project timeline estimates, click here.

2. Pay the deposit. Once the deposit is paid, Tacoma Power completes the detailed electrical design and plans, sends the preliminary construction plans to you and to the other appropriate public agencies and utilities.

3. Payment in full. Construction plans will not be released until all fees are paid.

4. Submit final revisions. You must submit any revised plans before Tacoma Power releases the construction drawing.

Please review current Electrical Construction Standards.