As of September 1, 2022, this post no longer receives regular updates.
Please refer to our regular website pages for the most up-to-date information about payment assistance programs, payment plans, and other operational matters.
Automatic Installment Plans
TPU resumed the disconnect process after March 31, 2022. At that time, all past due balances prior to March 1, 2022, were automatically placed on 24-month, interest-free, installment plans. You must stay current on your installments and new balances to prevent disconnection.
Our lobby is open for appointments. You can schedule an appointment using our new online scheduling tool up to seven days in advance or request a time using our on-site kiosk. Scheduling in advance reduces wait time and limits the number of guests in our lobby.