The entire process, from initial conversation to your first loan statement, will vary depending on the circumstances.
If you feel your property meets the eligibility requirements, contact a Tacoma Power participating contractor to schedule a free estimate. They can also evaluate your home or property to help determine which of our programs would best meet your needs.
Determine the funding option that best fits your needs. Your contractor can help you determine what, if any, out of pocket costs you may incur.
Once you select a contractor and determine what incentives you are eligible for and how you will pay for the project, complete the appropriate energy efficiency application:
*Loans are not available for rental properties with 5 or more units.
Review the required documents checklist to ensure you have everything you need to submit the application.
- Owner-Occupied Documents Checklist
- Rental Property Documents Checklist (up to 4 units)
Additional documentation required for loan applications.
- Contractor bid for each type of work to be completed
- Proof of ownership documents. The name on the Statutory Warranty Deed must match the name on the Tacoma Power account and/or the name listed on the Pierce County Assessor data. If the names do not match, we require additional documentation.
Depending on the circumstances, we may need additional information to show proof of ownership. Acceptable documentation includes:
- Quit Claim Deed with the grantor's Deed of Trust or Statutory Warranty Deed.
- Divorce Decree stating who maintains ownership of the property.
- Death Certificate, and/or legal instrument granting ownership to the survivor.
- Certification of trust, showing the trust's beneficiary and trustee signing authority.
- Certified copy of the marriage certificate, driver's license and social security card.
We review the project, your documents and verify your utility account payment history. This process can take 4-6 weeks. If the loan is approved, we mail the following documents for your signature:
- Customer Loan Agreement
- Promissory Note and Notice of Lien, which both require notarization. Our office can do that.
Once we receive these signed and notarized documents, we will issue a Notice to Proceed. You may then notify your contractor and complete the installation. Once the installation is complete, the contractor will submit your final documentation to Tacoma Power.
After the project is complete, inspected and approved by Tacoma Power, payment will be made to the contractor on your behalf. A loan account is established in your name and a lien is filed with the Pierce County Auditor.
You should receive your first loan statement four to eight weeks from the date your project passes inspection. The statement is not included in or with your utility bill. There are no penalties for early repayment. When the loan is paid in full, the lien is removed from the property.
Submitting your application
There are several ways to submit your application (listed below):
- Contractor - your contractor may offer to submit the application directly to Tacoma Power
- Email - submit the application along with all required documentation to email@example.com
- Fax - (253) 502-8572
- Mail - Tacoma Power, CEP – Main Lobby, 3628 S. 35th St., Tacoma, WA 98409-3192
- In Person – Tacoma Public Utilities, Conservation Lobby, 3628 S. 35th St., Tacoma
For assistance, please call (253) 502-8363
Contact us at (253) 502-8363 or email firstname.lastname@example.org to discuss your eligibility. If you have questions about paying the loan bill, contact TPU Customer Services by calling (253) 502-8600.
Program requirements and rebates are subject to change without notice. Tacoma Power does not endorse any particular contractor, retailer, manufacturer or product. Tacoma Power may require additional information before making the final decision whether to approve the conservation loan. The loan filing fee may change at any time. City of Tacoma employees are eligible for the loan.
Back to top