If you receive a phone call from someone claiming to represent TPU and demanding payment, hang up immediately. As a reminder, TPU will never call, email or make a home visit demanding immediate payment, or request credit card, banking, financial information, or a prepaid card. We will never shut off service without providing written notice at least 7 days in advance.
If you think someone is trying to scam you, contact us at 253-502-8600 Monday through Friday, 7:30 a.m. to 5:30 p.m., to find out if payment is due and report a suspicious call.
MyTPU.org/Scams.
