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Community Involvement

Through Community Connection, we're working to make a difference

Serving our customers means more than just providing reliable, high-quality and competitively priced utility services. It means caring for our community.

Our employees believe in volunteering in the communities they serve.

Through Tacoma Public Utilities' employee volunteer program, Community Connection, employees use their unique resources and talents to make measurable improvements to the most pressing health and human service needs in our community. 

Community Connection provides opportunities for employees and their families to leverage their unique skills and resources to help meet critical needs in the communities we serve. This program promotes a highly engaged workforce by developing employees’ leadership skills, awareness of the community and empathy for our customers.

Community Connection provides more than 40 annual giving and volunteering opportunities for our employees. We build houses, repack food and help seniors stay safe, warm and dry in the homes they own. We aim to help with the most pressing community needs we're uniquely able to address. 

Want to see our volunteers in action? 

Community Connection

For more than 30 years, our employees have generously shared their time, talents and resources with local nonprofit agencies.

TPU employees volunteered more than 2,200 hours and gave back more than $317,500 through Community Connection in 2015.

Watch our 2015 Rebuilding Together South Sound event video to see our employees in action. Watch more footage of our employee volunteers on TPU's YouTube channel



Our Partners

Boys and Girls Club of South Puget Sound

Comprehensive Life Resources

Emergency Food Network

Habitat for Humanity


My Sister's Pantry

Rebuilding Together South Sound

The Salvation Army Tacoma-Corps

United Way of Pierce County

Tacoma Public Utilities' Senior Assistance Fund
This fund is entirely employee generated. We use the money to grant one-time, $100 utility bill assistance to low-income senior customers in need.

Program Awards

Our community has recognized Community Connection with the following awards:

Governor's Volunteer Service Award - 2016
For the first time, Governor Inslee recognized an employer-based program with the annual Volunteer Service Award. 

“We were impressed that employees volunteer on their own time and give their own money to support the community,” said Serve Washington Executive Director Debbie Schuffenhauer. “The volume of the activities and the impact they make stood out. It was an easy choice to select Tacoma Public Utilities’ Community Connection program for this award.”

Pictured below: Community Connection Program Manager Erika Tucci and members of the Community Connection Leadership Team with First Lady Trudi Inslee.

Gov Award Photo

Additional Program Awards: 

  • Community Service Award - American Public Power Association (2017)
  • Corporate Partner Award - Emergency Food Network (2016)
  • Campaign of the Year - United Way of Pierce County (2014-2015)
  • Silver Spoon Award, Volunteers of the Year - Emergency Food Network (2014)
  • Premiere Partner - United Way of Pierce County 
  • Community Partner of the Year - United Way of Pierce County (2012-2013 campaign)
  • Stan Naccarato Community Service Award - Boys & Girls Clubs (2012)
  • Campaign of the Year - United Way of Pierce County (2009 - 2010)
  • Corporate Support Award - The Nonprofit Center (2009)
  • Volunteer of the Year (coordinating team) - United Way of Pierce County (2008-2009)
  • Community Service Award - American Public Power Association (2008)
  • Campaign of the Year - United Way of Pierce County (2007 campaign)