If you receive a phone call from someone claiming to represent TPU and demanding payment, hang up immediately. As a reminder, TPU will never call, email or make a home visit demanding immediate payment, or request credit card, banking, financial information, or a prepaid card. We will never shut off service without providing written notice at least 7 days in advance.

If you think someone is trying to scam you, contact us at 253-502-8600 Monday through Friday, 7:30 a.m. to 5:30 p.m., to find out if payment is due and report a suspicious call. MyTPU.org/Scams.

2024: Charting a clear direction

Hear from Director Jackie Flowers.
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Launching a unified and purposeful strategy

In 2024, we focused on implementing our unified strategic plan rooted in our values, driven by our mission, and guided by our vision for the future.

For an overview of our divisions’ financials and how they compare to previous years, view the 2024 Tacoma Power Financial Highlights, Tacoma Water Financial Highlights, and Tacoma Rail Financial Highlights.

2024 Public Utility Board

Meet Our Management Team

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2024 Tacoma Power Highlights

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2024 Tacoma Water Highlights

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2024 Tacoma Rail Highlights

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2024 Customer Experience & External Affairs Highlights

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2024 Management Services Office Highlights

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