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About MyAccount

Our web portal provides self-service features to make managing your account easier.

  • Pay and access your bill anytime, anywhere
  • Avoid the clutter with paperless billing
  • Sign up for AutoPay and never worry about paying your bill
  • Receive billing emails and texts
  • Sign up to learn about power outages and water leaks
  • See peak usage times and monitor usage patterns

One account. Less stress. More control.

To enroll, you need your TPU account number and the first and last name or business name associated with the account.

How to register a new account

View more MyAccount video tutorials:

Keep your information current

Updating your mailing address, email, and phone number helps us provide faster service, including payment and billing updates, outage information, refunds, deposits, and news about new products.

Three ways to update your info:

  • Log into MyAccount and select “Edit Profile”
  • Call Customer Service at 253-502-8600
  • Stop by our lobby at 3628 S. 35th St., Tacoma 98409