Utility payments are due 15 days after the bill is mailed. Both the due date and the mailing date appear on each bill. If you are unable to pay your bill, please call our Commercial Services Office at (253) 502-8606 as soon as possible. We will work with you to make arrangements for payment.

Keep in mind:

  • Late payment charges are added if bills are not paid on time; the charge is $3 or 1% of the outstanding bill, whichever is more.

  • Unpaid bills and deposits may result in service being discontinued. Additional fees are applied to restore service.

Our Commercial Services staff will be happy to answer any questions you have about your utility bill. Contact us at comsvcs@cityoftacoma.org or call (253) 502-8606 during regular business hours, 8 a.m. to 5:30 p.m., Monday through Friday.