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Contact Us

 

Important Numbers 

Residential Customer Service:
Business Customer Service:   
Phone:(253) 502-8600 or
Toll Free:(800) 752-6745
Email: cservice@cityoftacoma.org

Phone:(253) 502-8606
Email: comsvcs@cityoftacoma.org     


 

 

Report a Power Outage 

(253) 502-8602

 


Directory


Contact Information

Bids & Contracts 

 

Monday – Friday, 8 a.m. – 5 p.m.

Billing


Residential: (253) 502-8608

    • Billing Questions
    • Budget Billing
    • Deposits

Business:  (253) 502-8606

    • Billing Questions
    • Deposits

Consumer Energy Programs (Conservation)


Residential: (253) 502-8363

Multifamily & Condo: (253) 502-8363

Business:  (253) 502-8619


Directory Assistance

 

(253) 502-8000


Media Inquiries

 

Chris Gleason
(253) 502-8222


Park Reservations

 

(888) 226-7688

Payments


Billing Address:
Tacoma Public Utilities
3628 S. 35th St.
Tacoma, WA 98409


Residential: (253) 502-8608

      • 24 Hour Automated Payments
      • Late Payments
      • Pay by Phone
      • Payment Assistance

Accounts in Collections: 1 (800) 616-0166

Business:  (253) 502-8606

      • Payment Information
      • Late Payments

Permitting


Residential: (253) 502-8608

Business:  (253) 502-8606

 

 Public Records Request

 

Phone: (253) 779-7090

Fax: (253) 502-8598

Email: tpupdr@cityoftacoma.org


Rental Lights 


(253) 502-8618

 

Report a Power Outage

 

(253) 502-8602

 

River Flows & Lake Levels



1(888) 502-8690


 Start, Stop or Transfer Service

 

 

Residential: (253) 502-8608

Business:  (253) 502-8606



 

 Tree Trimming or Removal


(253) 502-8729

 Water Services

 

 Water Conservation:

Emergencies & Maintenance Issues

Monday – Friday, 8 am - 4:30 pm

Weekends and Evenings

Water Permits:  

Monday – Friday, 8 am – 5 pm      

Water Quality:

Monday – Friday, 8 am - 4:30 p.m.

Evenings & Weekends:

Email: WaterQuality@CityofTacoma.org