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Understanding Your Bill

There's more to your utility bill than just the amount due. We include details about your usage, meter readings and more, all to give you insights about your household's consumption and opportunities for saving energy and money.

Billing frequency:
 
  • Residential customers - TPU bills on a bi-monthly basis (every other month) 
  • Budget Billing customers – receive bills monthly 
  • Commercial customers – TPU bills on a monthly basis 

 

 
 
City of Tacoma Residents ONLY

If you live in the City of Tacoma, your bill will also include fees for Environmental Services. TPU does not manage these services but we do consolidate those charges into one utility bill. For more information, please click here.

 

 

Bill Features

The front of the bill provides a quick overview of your utility charges and payments. The back of the bill includes more specific information about your utility use and charges. 

 

Front of Bill Features Back of Bill Features
  • Average cost per day for each service 
  • Icons and a summary of charges for each utility service    
  • Number of days in the billing cycle 
  • Days in billing cycle and bill issue date
  • Clearly labeled charges and fees
  • Fixed charges for Tacoma Power, Tacoma Water and Wastewater*
  • Historical graphs for power and water consumption
  • Explanation of taxes for each service
  • Important phone numbers
  • Payment Options

 

 

Sample - Front Side of Bill:
   
 
 
 
Sample: Back Side of Bill:
   
 
 
 
 
 
Still have questions?  Please contact Customer Service