8 a.m. to 5:30 p.m.
3628 S. 35th St.
Tacoma, WA 98409
Call us about your account
8 a.m. to 6 p.m.
(253) 502-8600 or (800) 752-6745
We can help you pay your bill
or manage your account
For directory assistance
7:30 a.m. to 5 p.m.
(253) 502-8000 for a TPU operator
Commercial Customer Service
8 a.m. to 5 p.m.
General water inquiries
Call (253) 502-8247 or email email@example.com
Report a water problem
For information about leaks, outages or low water pressure, you can call (253) 502-8384 weekdays from 8 a.m. to 4:30 p.m. After hours, please call (253) 502-8344. You can always report the problem online.
Follow us on Facebook and Twitter for updates on major water-related events.
Please report missing water meter lids and suspected theft or vandalism of our property to Tacoma Water at (253) 502-8344 (24 hours a day). Provide a car license number and description of the vehicle and people involved, if possible. We will replace missing lids right away.
Email general water quality questions or concerns to firstname.lastname@example.org or call (253) 502-8207.
Saving water saves you money and helps the environment. Check out our conservation tips and call our water conservation specialist at (253) 502-8723 to find out how you can reduce your water usage and water bill.
Construction and permitting
Learn more about permitting for your home or in your business.
- Residential permitting: (253) 502-8247
- Commercial permitting: (253) 396-3057
- Construction permits and new construction service prices: (253) 502-8247
- New water main construction: (253) 502-8280
- To turn off water for repairs or construction: (253) 502-8384