For general inquiries call (253) 502-8247 or email water@cityoftacoma.org. For water quality inquiries cal (253) 502-8207.
Billing and account.
For questions about your water bill and your account please call (253) 502-8600 or visit Customer Service.
Report a problem
For leaks, outages, low water pressure you can call (253) 502-8384 weekdays from 8 a.m. to 4:30 p.m., (253) 502-8344 after-hours, or report the problem online through tacomaservices.org.
Water conservation
Saving water, saves you money and the environment. Check out our water conservation tips and call our water conservation specialist at (253) 502-8723 to find out how you can reduce your water usage and your water bill.
Water service
Learn more about your water service, including hydrant rental permitting and new construction.
- Construction permits, (253) 502-8247
- New water main construction, call (253) 396-3357
Water system
Find out where we get our water supply from, what area we cover, and our water distribution.
Water quality
Want to learn more about your water quality? Email general water quality questions or concerns to waterquality@cityoftacoma.org or call (253) 502-8207.