Whether it's in person, over the phone or online, we're here to help. We strive to provide quality customer service—the same kind that we'd like to receive.

We offer many 24/7 options to help you


Contact us during regular office hours between 8 a.m. and 5:30 p.m., Monday through Friday.

Residential Customer Service, call (253) 502-8600

Commercial Customer Service, call (253) 502-8606

City of Tacoma operator, call (253) 502-8000


Contact us after hours at (253) 502-8602 to report power outages, fallen wires, broken poles or trees near power lines.


Tacoma Public Utilities

3628 South 35th Street
Tacoma, WA 98409


Plan a Pierce Transit bus route to Tacoma Public Utilities