Stop by or give us a call . We are here to help.
Customer Services: Monday - Friday
cservice@cityoftacoma.org
Lobby hours
8 a.m. to 5:30 p.m.
3628 S. 35th St.
Tacoma, WA 98409
Call us about your account
8 a.m. to 6 p.m.
(253) 502-8600 or (800) 752-6745
Before calling, learn more online:
Payment assistance
How to read your bill
About our rates
For directory assistance
7:30 a.m. to 5 p.m.
(253) 502-8000 for a TPU operator
Commercial Customer Service
8 a.m. to 5 p.m.
(253) 502-8606
comsvcs@cityoftacoma.org
Social Media
Facebook.com/mytpu
Twitter.com/mytpu
Tacoma Power
- After hours emergency, report an outage, fallen wires,
broken poles: (253) 502-8602 - Save energy and money: (253) 502-8377
- Permit or inspection: (253) 502-8277
- Power line tree trimming or removal: (253) 502-8729
- Park reservations, river flow, boat launches and more: (888) 502-8690
- Street lighting within the Tacoma city limits: (253) 591-5287
- Rental lighting from Tacoma Power: (253) 502-8618
- Get vendor and contractor information
Tacoma Water
- General inquiries: (253) 502-8247 or water@cityoftacoma.org
- Report leaks, outages, low pressure, etc.: (253) 502-8384
(available weekdays from 8 a.m. to 5 p.m.) - After Hours Emergencies: (253) 502-8384
- Water quality: (253) 502-8207 or waterquality@cityoftacoma.org
- Save water and money: (253) 502-8723
- Permitting, new construction or hydrant rentals: (253) 502-8247
- New water main construction: (253) 396-3357
- Get vendor and contractor information
Click
- Customer Care: (253) 502-8900
City of Tacoma Services
- Garbage: (253) 591-5543
- Recycling: (253) 591-5543
- Yard Waste: (253) 591-5543
- Surface Water: (253) 591-5588
- Landfill Scalehouse: (253) 593-7724
- Hazardous Waste: (253) 591-5418
- Streetlights: (253) 591-5287
Tacoma Rail
- Business office: (253) 502-8819
- Tacoma Rail Contacts
- Report blocked roads or malfunctioning cross signals: (253) 502-8867
Media inquiries
Chris Gleason, Community & Media Services Manager, (253) 502-8222
Nora Doyle, Community Relations Specialist, (253) 502-8117
Make a Public Records Request
Get Contractor and Vendor Information
